Returns & Refunds

Return and refund eligibility depends on the store policy applicable to your order and the condition of the item.

Please contact us before sending an item back so we can provide the correct return instructions. Do not send a return to a supplier or fulfillment address unless ESAVEY specifically instructs you to do so.

When contacting us, include your order number and relevant details or photos. We will review the request and provide the applicable next steps.